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  • Can I claim a health fund rebate?
    Health fund rebates are available for the consultation component of our services with most funds including HCF, NIB, AHM, Medibank private, CBHS, GU Health etc. You must be covered for Nutrition (not just dietetics) in your chosen extras package. Please note: Health fund rebates are not available with BUPA or HBA at this time. If your fund is not listed or you are unsure if you are covered for Nutrition services, we urge you to contact your fund directly and ask what your rebate is for a Nutrition consultation (not dietetic).
  • Where can I have my test done? (220 foods)
    For maximum accuracy and convenience, we use a network of pathology centres. We work with thousands of pathology centres across Australia. Many are open evenings and weekends. See below for links: 220 Foods Test Collectors NSW & ACT - Laverty Pathology Click here to view Laverty collection centres NSW & QLD - QML Pathology Click here to view QML collection centres NSW & VIC - Dorevitch Click here to view Dorevitch collection centres South Australia - Abbott Pathology Click here to view Abbott Pathology collection centres WA & NT - Western Diagnostics Click here to view Western Diagnostics collection centres Tasmania - Tasmania Medical Laboratories Click here to view Tasmania Medical Laboratories collection centres
  • What is the process?
    Our process is very simple: Buy your selected test online and choose your preferred collection method. Receive emails with all required information and how to prepare for the test. Receive referral or test kit collect your sample. Your test results will typically be emailed to you in 10-15 business days along with your personalised guidebook. Once your results are ready we'll contact you to book your consultation (if you opted to include one) to discuss: The test results in the context of your case. Any questions you may have. How to modify your diet for best results. Any supplements which will assist your recovery. Your optimum treatment plan and any recommended follow up.
  • Are you open on weekends?
    Our office is closed on weekends, however, many of our collection centres are open evenings and weekends. No appointment is required, simply show up with your prepaid test referral. Please click the link below to view the available collection centres and their open hours. NSW & ACT - Laverty Pathology Click here to view Laverty collection centres NSW & QLD - QML Pathology Click here to view QML collection centres NSW & VIC - Dorevitch Click here to view Dorevitch collection centres South Australia - Abbott Pathology Click here to view Abbott Pathology collection centres WA & NT - Western Diagnostics Click here to view Western Diagnostics collection centres Tasmania - Tasmania Medical Laboratories Click here to view Tasmania Medical Laboratoriescollection centres
  • Do I need a Medicare card?
    There is no Medicare rebate for this service and all costs for your test (including the blood draw) are included in the test fee. Therefore, you do not require a Medicare card. Please review the question above for further information on claiming a health fund rebate.
  • I've had a test elsewhere. Can you help me with this?
    We'd love to help you. Please head to our "Additional Services" page and book a consultation. Our Nutritionists will help you with: Report interpretation in the context of your case. Dietary modifications for best results. Supplemental advice. Treatment advice for reducing sensitivity.
  • I'd like to lose weight, can a food intolerance test help me with this?"
    Food intolerance may contribute to unexplained weight gain by increasing inflammation and reducing nutrient absorption. Nutritional deficiencies are a common cause of weight gain by reducing thyroid function and general energy. If food intolerance is the cause of your weight gain then your test will help you to personalise your diet for best results. Your Nutrition consultation will discuss the results in the context of your case and goals and will assist with further guidelines such as dietary changes, supplemental advice and your recommended treatment plan.
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