Question 1

How do I get started? (food intolerance test)

Accepted Answer

Buy your choice of test online: Choose the test package and collection method which best suits you.
We send a test kit: A test kit will be despatched containing everything you need to safely collect and return your sample. If you requested to attend a collection centre, this will also include a prepaid referral. 
Return your sample: Follow the instructions provided to return your sample. Samples are typically received within 2 business days of sending. 
Results: On receipt of your blood sample, your test results will typically be available within 10-15 business days. You'll then receive your personalised guidebook and interpretation, your original results and a link to schedule a consultation with Jennifer.

Question 2

Where is my local collection centre (food intolerance tests)?

Accepted Answer

There are two options for collecting your sample. The first is to collect your own sample via finger prick. This is a simple and convenient option and requires only a few drops of blood. The 96 foods test requires 5 large drops, the 144 test requires 6 large drops, the 220 foods test requires 8-10 large drops.*

* The 1cm circle on the collection card must be completely filled with each large drop of blood. If you can fill more circles, please do so for insurance.

An alternative is to pay a small additional fee to receive an alternative test kit type allowing you to attend a collection centre for a professional pathology collector to collect on your behalf. Please note, this requires a venipuncture (standard blood test type from the vein in the inner elbow).
 
Collection centres Australia wide vary depending on the state. Please see below for available options. Please note, you must select the correct option to receive the correct testing kit. Take your test kit with you to your test collection. Your sample cannot be collected without the appropriate test kit.

NSW - DHM (or Laverty on request) 
Click here to view DHM collection centres
Click here to view Laverty collection centres
 
Northern NSW & QLD - QML Pathology
Click here to view QML collection centres

VIC - Melbourne Pathology
Click here to view collection centres

South Australia - Clinpath
Click here to view collection centres

WA - Clinipath
Click here to view

NT - Western Diagnostics
Click here to view collection centres

Tasmania - Hobart pathology / Launceston pathology
Click here to view Hobart Pathology collection centres
Click here to view Launceston Pathology collection centres

Question 3

Are you open evenings and weekends?

Accepted Answer

Our customer service hours are 9-5 Monday to Friday but many of the collection centres we work with are open evenings and weekends.

Please note, blood collections for the 220 foods test is available in our Sydney office on Wednesdays from 9-6pm. Appointments are necessary and advance booking is usually required.

Question 4

Can a food intolerance test help me lose weight?

Accepted Answer

Absolutely! Food intolerances can significantly impact weight loss by affecting nutrient absorption. Our director has presented a webinar on this topic, which you can view [here]. In summary, food intolerances can lead to increased hunger, reduced metabolic function, and fatigue, all of which hinder weight loss. By identifying and managing your food intolerances, you can improve nutrient absorption, boost energy levels, and enhance your ability to stick to a healthy diet and lifestyle, ultimately supporting your weight loss goals.

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Frequently asked questions

How do I get started? (food intolerance test)

Where is my local collection centre (food intolerance tests)?

Are you open evenings and weekends?

Can a food intolerance test help me lose weight?